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Support Services

For a successful use of rail transport, passengers with disabilities and reduced mobility have the right to benefit a free assistance at the station, as required by the European Regulation (EC) n.1371 / 2007. The service must be booked in advance, with different timing depending on the kind of the trip. For more information on the characteristics of the service and how to book it service, please refer to the websites of different managing bodies.


Passengers using regional trains by Trenord

Passengers using Trenitalia

Passengers using Italo (check “Assistance to passengers with disabilities – find out more)

 

RFI also provides an online information service: one single page where you can check the timetable of the train station of your own interest. On this page you can also find informations about  support services for people with reduced mobility both for the arrival station and departure for all the stations along the route of the train.

17/11/2017